Dutch platform 01
Check the right account
In your TransIP account, confirm which mailbox and domain you use for customer service.
Help centre
Connecting a TransIP mailbox
Collect the right TransIP mailbox details for an IMAP and SMTP connection.
How to prepare the connection
02
Prepare access
For standard TransIP Mail, the provider lists imap.transip.email on port 993 (SSL/TLS) and smtp.transip.email on port 465 (SSL/TLS). Note the full email address and check whether your plan uses the same settings.
03
Transfer details securely
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
04
Check an example
Retrieve one test message and send a reply. Verify the sender, receipt and sent message.
What information do we use?
Prefer a dedicated support mailbox. Ask for a secure transfer link if credentials must be provided.
Official documentation
Check the provider’s current settings too. Screen names and access options can change.
Need help connecting?
Contact us if a step does not work. Do not include secret access details in your message.