Dutch platform 01
Check the right account
Note the full email address, provider and whether this is a dedicated support mailbox. Involve your mail administrator.
Help centre
Preparing an IMAP and SMTP mailbox
Use this checklist if your email is not connected through Microsoft 365 or Google.
How to prepare the connection
02
Prepare access
Ask your provider for the current IMAP and SMTP servers, ports and encryption requirements. Check that IMAP and sending are enabled for this mailbox and whether a separate app password is available.
03
Transfer details securely
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
04
Check an example
Test receiving an agreed message and sending a reply. Enable automatic sending only after review.
What information do we use?
NexReply uses the mailbox to process conversations. Never send your normal mailbox password by ordinary email or through the contact form.
Need help connecting?
Contact us if a step does not work. Do not include secret access details in your message.
