Dutch platform
🛡️ GDPR-compliant
🤝 Retain human control
ISO 27001 certified
ISO 9001 certified
Help centre
Determine whether your DPD shipments are managed through a shipping platform or directly with DPD.
Note your DPD customer number and the platform you use to create labels. Check whether NexReply can already retrieve tracking through that platform.
If direct DPD access is needed, ask your DPD contact which API or web service applies to your contract. Share credentials only through a secure transfer link.
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
Compare an existing shipment with its parcel number, carrier and latest delivery scan.
Available statuses depend on the DPD service and how the shipment was created.
Contact us if a step does not work. Do not include secret access details in your message.
