Skip to content
Dutch platform 🛡️ GDPR-compliant 🤝 Retain human control ISO 27001 certified ISO 9001 certified

Help centre

Connecting Decathlon Marketplace to NexReply

Identify the correct Decathlon seller environment before connecting orders and customer enquiries.

How to prepare the connection

01

Check the right account

Note which Decathlon Marketplace environment and seller account you use. Also note the shop_id for this Mirakl seller account. Check who can manage partner or API access.

02

Prepare access

Ask the seller portal or your marketplace contact which access method is enabled for your account. NexReply then agrees the required permissions with you. If you cannot find the shop_id, ask your marketplace contact.

03

Transfer details securely

Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.

04

Check an example

Use a recent order and customer enquiry to compare the reference, status and any delivery information.

What information do we use?

Available marketplace data and actions depend on your Decathlon account and partner environment.

Need help connecting?

Contact us if a step does not work. Do not include secret access details in your message.