Check the right account
Sign in to the Stockhub account that processes your orders. Check who can manage integrations and API access.
Help centre
Create a dedicated Stockhub Open API connection for NexReply and check the right order details.
Sign in to the Stockhub account that processes your orders. Check who can manage integrations and API access.
Go to Integrations > Open API Connections and select New OpenAPI connection. Name it NexReply, add it and open it to find the API token.
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
Compare a recent order reference, status, linked shipment and any return with the information NexReply shows.
NexReply can use the agreed order, shipping and return details from Stockhub. Available data depends on your setup and the API response.
Check the provider’s current settings too. Screen names and access options can change.
Contact us if a step does not work. Do not include secret access details in your message.