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Check the right account
Confirm which Sendcloud account handles your store’s shipments and that you can access Integrations.
Help centre
Connecting Sendcloud to NexReply
Prepare a separate Sendcloud API integration to check shipping information.
How to prepare the connection
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Prepare access
Open Integrations, choose Sendcloud API and create an integration with a recognisable name. Store the public and secret keys securely; never put the secret in an email or screenshot.
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Transfer details securely
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
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Check an example
Compare a recent shipment with its carrier, tracking number and delivery status in Sendcloud.
What information do we use?
Available shipping details depend on the carrier, shipment and Sendcloud settings.
Official documentation
Check the provider’s current settings too. Screen names and access options can change.
Need help connecting?
Contact us if a step does not work. Do not include secret access details in your message.