Help centre

Connecting QLS to NexReply

Prepare my.QLS to check shipments and available order information when handling customer enquiries.

How to prepare the connection

01

Check the right account

Confirm which company and brand in my.QLS belong to your store. If needed, ask QLS for a separate API login for this connection.

02

Prepare access

The official QLS API documentation describes access through an API login. Agree the required account details and permissions with QLS and NexReply. Avoid a shared personal login if a separate login is available.

03

Transfer details securely

Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.

04

Check an example

Check a recent shipment against the order reference, carrier, tracking link and current shipping status.

What information do we use?

Available shipment and order details depend on your QLS services, trading name and account setup.

Official documentation

Check the provider’s current settings too. Screen names and access options can change.

View official instructions

Need help connecting?

Contact us if a step does not work. Do not include secret access details in your message.

Contact us