Dutch platform
🛡️ GDPR-compliant
🤝 Retain human control
ISO 27001 certified
ISO 9001 certified
Help centre
Check which PostNL shipment details your store or shipping platform already provides before requesting direct API access.
Confirm whether you use PostNL directly or through a platform such as Sendcloud, QLS or Picqer. Note the right business account and sender.
For a direct connection, agree with NexReply which PostNL API and business access are needed. Request access through the PostNL Developer Portal or your PostNL contact.
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
Test an existing shipment and compare its tracking number and latest scan. First check whether the same data is already available through your fulfilment platform.
PostNL statuses may be available directly or through your shipping platform. We choose one reliable source for each shipment.
Check the provider’s current settings too. Screen names and access options can change.
Contact us if a step does not work. Do not include secret access details in your message.
