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🤝 Retain human control
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Help centre
Prepare a dedicated Picqer API key and verify the relevant fulfilment details.
Confirm the Picqer subdomain and that you have administrator access. If you use Picqer as a fulfilment customer, note which customer account contains your orders.
Go to Settings > API keys and create a new key with a recognisable name. Select the appropriate fulfilment customer where possible; a global key can access the entire account.
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
Compare a recent Picqer order with the picking status, shipment and tracking shown in NexReply.
Picqer can provide order, stock and shipping details. We use only what your customer enquiries require.
Check the provider’s current settings too. Screen names and access options can change.
Contact us if a step does not work. Do not include secret access details in your message.
