Dutch platform 01
Check the right account
Confirm that your store uses Lightspeed eCom C-Series and that you can access the back office. Note the store URL.
Help centre
Connecting Lightspeed eCom to NexReply
Prepare the Lightspeed eCom (C-Series) API so NexReply can check the right order details.
How to prepare the connection
02
Prepare access
Go to Settings > Store Settings > Developers and create a separate API key named NexReply. Enable only the permissions needed for the agreed order and customer data.
03
Transfer details securely
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
04
Check an example
Compare a recent order in Lightspeed with the information NexReply retrieves. Check the shipping status too if your account provides it.
What information do we use?
Order number, items, customer details and shipping status depend on the enabled API permissions and your store setup.
Official documentation
Check the provider’s current settings too. Screen names and access options can change.
Need help connecting?
Contact us if a step does not work. Do not include secret access details in your message.