Check the right account
Confirm which Hostinger mail product you use and note the full support email address.
Help centre
Prepare your Hostinger mailbox and its IMAP and SMTP settings.
Confirm which Hostinger mail product you use and note the full support email address.
For Hostinger Email, the provider lists imap.hostinger.com on port 993 and smtp.hostinger.com on port 465, both with SSL. Check Connect Apps & Devices in hPanel to confirm the values for your mail product.
Need to share access details? Ask NexReply for a secure transfer link. Do not send passwords, tokens or API secrets by ordinary email or through the contact form.
Test receiving a message and sending a reply from the correct address.
Where possible, create a dedicated mailbox or access method for NexReply. Request a secure transfer link for secrets.
Check the provider’s current settings too. Screen names and access options can change.
Contact us if a step does not work. Do not include secret access details in your message.